Systems Thinking and AI Supported Efficiency Systems for
School Office Professionals
A Blended Professional Learning Programme for Executive Assistants and School Office Professionals
AI is becoming an increasingly important part of professional efficiency. Using it effectively requires more than technical skills; it requires a mindset grounded in clarity about how we work, what already serves us well and where support is needed.
This programme gives participants the space to examine and strengthen their own professional efficiency systems. With that understanding, they develop the mindset and practical skills to guide AI as a work assistant—building more intentional, responsive and efficient ways of working.
Programme at a Glance
Format
2 main online sessions
+
2 in-person professional practice lab sessions
or
5 online professional practice lab sessions
In-person Venue
Bangkok, Thailand
Marriott Sukhumvit Park
Hong Kong
(to be confirmed)
Singapore
(to be confirmed)
Main Online Session
September 9 - 10, 2026
4pm - 5.30 pm
Thailand time (ICT)
Online Professional Practice Lab
October 12-16, 2026
4pm - 5.30 pm
Thailand time (ICT)
In-person
Lab Sessions
(9am - 2pm)
Bangkok, Thailand
October 27-28, 2026
Hong Kong
November 17-18, 2026
Singapore
December 8-9, 2026
Programme Fee
Individual
Baht 21,500 per participant
Group of 5 or more
Baht 18,500 per participant
01
Systems thinking and strategic contribution
See individual responsibilities as part of the wider school system. Explore how communication, coordination, information and everyday decisions connect—and how the role contributes to leadership, school culture and effective operations.
02
Strengths, Values and Professional Identity
Align personal strengths and values with professional identity and organisational responsibilities. Explore how this alignment can foster a growth-oriented mindset and strengthen the purpose, quality and consistency of professional practice.
03
Workload and Priority Awareness
Step back from daily demands to examine responsibilities, priorities, deadlines and recurring patterns of work. Identify where greater clarity or more intentional systems could support professional effectiveness.
04
Workflow Analysis and Redesign
Map how important tasks and information move from request to completion. Recognise what is already working well and explore where processes could be simplified, strengthened or redesigned.
05
Communication and Information Management
Strengthen the ways emails, meeting notes, follow-ups, records and other information are created, organised, communicated and retrieved.
06
Planning and Coordination
Develop effective systems for managing meetings, events, projects, schedules, responsibilities and follow-up actions across the organisation.
07
Professional Judgement and Responsible AI Use
Explore where AI can support professional work and where human judgement must lead. Consider confidentiality, accuracy, context, tone and responsible use within a school environment.
08
Building an AI-Supported Efficiency System
Use AI collaboratively to develop practical systems suited to individual roles and working contexts. Build and test tools, prompts, templates and workflows that support communication, planning, information management and recurring responsibilities.
Areas of Learning
Programme Structure
Stage 1
Online Foundation
Two live 90-minute sessions
The online sessions introduce the programme’s shared language, professional frameworks and essential AI foundations.
Participants will:
-
Examine the complexity and strategic importance of their role
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Use their strengths and values to craft their mission and professional identity statements.
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Identify the different systems they manage within their work
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Reflect on workload, priorities and recurring areas of friction
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Learn the foundations of working effectively with generative AI
-
Begin defining the purpose and boundaries of their AI work assistant
Participants will use this foundation during the in-person practice days.
APPLIED PROFESSIONAL LEARNING
Stage 2
Professional Practice Lab
Two in-person sessions or 5 online sessions
Participants apply the frameworks to their own responsibilities and begin constructing an AI-supported professional efficiency system.
They will:
-
Apply professional frameworks and theoretical knowledge to real-world case studies through group discussion.
-
Build and test practical prompts using non-confidential work examples
-
Create templates and workflows for recurring responsibilities
-
Refine the system through testing, peer consultation and facilitator feedback
-
Plan how the system will be used and developed after the programme

Programme Facilitator
Sonthaya Chutisacha MSc in Counseling Psychology
A reflection coach, school counsellor and learning coach with hands-on experience supporting students, educators and school teams.
Sonthaya combines psychological insight, administrative experience and structured reflection to help professionals turn what they know into what they can do.
Explore her work at sonthaya.ksipd.com