top of page
Systems Thinking and AI Supported Efficiency Systems for
School Office Professionals

A Blended Professional Learning Programme for Executive Assistants and School Office Professionals

AI is becoming an increasingly important part of professional efficiency. Using it effectively requires more than technical skills; it requires a mindset grounded in clarity about how we work, what already serves us well and where support is needed.

This programme gives participants the space to examine and strengthen their own professional efficiency systems. With that understanding, they develop the mindset and practical skills to guide AI as a work assistant—building more intentional, responsive and efficient ways of working.

Programme at a Glance

Format

2 main online sessions

2 in-person professional practice lab sessions

or

5 online professional practice lab sessions

In-person Venue

Bangkok, Thailand 

Marriott Sukhumvit Park

Hong Kong

(to be confirmed)

Singapore

(to be confirmed)

Main Online Session

September 9 - 10, 2026

4pm - 5.30 pm

Thailand time (ICT)​​​​

Online Professional Practice Lab

October  12-16,  2026

4pm - 5.30 pm

Thailand time (ICT)​

In-person
Lab Sessions

(9am - 2pm)

Bangkok, Thailand

October 27-28, 2026

Hong Kong

November 17-18, 2026

Singapore

December 8-9, 2026

Programme Fee

Individual 

Baht 21,500 per participant

Group of 5 or more

Baht 18,500 per participant

01

Systems thinking and strategic contribution

See individual responsibilities as part of the wider school system. Explore how communication, coordination, information and everyday decisions connect—and how the role contributes to leadership, school culture and effective operations.

02

Strengths, Values and Professional Identity

Align personal strengths and values with professional identity and organisational responsibilities. Explore how this alignment can foster a growth-oriented mindset and strengthen the purpose, quality and consistency of professional practice.

03

Workload and Priority Awareness

Step back from daily demands to examine responsibilities, priorities, deadlines and recurring patterns of work. Identify where greater clarity or more intentional systems could support professional effectiveness.

04

Workflow Analysis and Redesign

Map how important tasks and information move from request to completion. Recognise what is already working well and explore where processes could be simplified, strengthened or redesigned.

05

Communication and Information Management

Strengthen the ways emails, meeting notes, follow-ups, records and other information are created, organised, communicated and retrieved.

06

Planning and Coordination

Develop effective systems for managing meetings, events, projects, schedules, responsibilities and follow-up actions across the organisation.

07

Professional Judgement and Responsible AI Use

Explore where AI can support professional work and where human judgement must lead. Consider confidentiality, accuracy, context, tone and responsible use within a school environment.

08

Building an AI-Supported Efficiency System

Use AI collaboratively to develop practical systems suited to individual roles and working contexts. Build and test tools, prompts, templates and workflows that support communication, planning, information management and recurring responsibilities.

Areas of Learning

Programme Structure 

Stage 1

 

Online Foundation
 

Two live 90-minute sessions

 

The online sessions introduce the programme’s shared language, professional frameworks and essential AI foundations.

Participants will:

  • Examine the complexity and strategic importance of their role

  • Use their strengths and values to craft their mission and professional identity statements. 

  • Identify the different systems they manage within their work

  • Reflect on workload, priorities and recurring areas of friction

  • Learn the foundations of working effectively with generative AI

  • Begin defining the purpose and boundaries of their AI work assistant​​

Participants will use this foundation during the in-person practice days.

APPLIED PROFESSIONAL LEARNING

Stage 2

 

Professional Practice Lab 

 

Two in-person sessions or 5 online sessions

Participants apply the frameworks to their own responsibilities and begin constructing an AI-supported professional efficiency system.

 

They will:

  • Apply professional frameworks and theoretical knowledge to real-world case studies through group discussion.

  • Build and test practical prompts using non-confidential work examples

  • Create templates and workflows for recurring responsibilities

  • Refine the system through testing, peer consultation and facilitator feedback

  • Plan how the system will be used and developed after the programme

yts2.png

Programme Facilitator

Sonthaya Chutisacha MSc in Counseling Psychology

A reflection coach, school counsellor and learning coach with hands-on experience supporting students, educators and school teams.

 

Sonthaya combines psychological insight, administrative experience and structured reflection to help professionals turn what they know into what they can do.

Explore her work at sonthaya.ksipd.com

Ready to register?

Questions about the programme?

bottom of page