by Michele Thwaits
2015 - 2016 President of PAFSA
(Professional Association for Secretaries and Administrative Assistants)
November 13 - 14, 2017
Bangkok, Thailand
November 17 - 18, 2017
Singapore
November 24 - 25, 2017
Hong Kong
Note:
We are accepting Provisional Reservations (waiting for school approval).
Advanced Certificate for the Modern Day
Executive Assistant
Knowledge
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Implementing time management effectively to increase productivity
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Defining key drivers of workplace productivity
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Determining your strengths and areas of development in EQ
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Improving your communication skills through writing
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Understanding the meaning of assertiveness
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Managing conflict and confrontation
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Discovering your personal brand
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Enhancing the PA role as a leader
Skills
The Advanced certificate for the modern day PA /EA training will effectively update your PA skills and bring you in line with the best PA practice. This course is designed to help with developing the PA in becoming more of a strategic business partner to their managers. PAs will learn how to develop skills to take on more responsibility and manage their time and work productivity more effectively and efficiently.
Practice
Participants will encounter realistic case studies and problem-solving exercises to develop their skills.
Agenda
Day 1
09h00 - 10h30 - Time Management
10h30 - 10h50 - Break
10h50 - 12h30 - Workplace productivity
12h30 - 13h30 - Lunch
13h30 - 15h00 - Emotional Intelligence
15h00 - 15h15 - Break
15h15 - 16h00 - Communicating through writing and reading effectively
Day 2
09h00 - 10h30 - The Assertive Assistant
10h30 - 10h50 - Break
10h50 - 12h30 - Increase your Personal Brand
12h30 - 13h30 - Lunch
13h30 - 15h00 - Communicating through speaking and listening effectively
15h00 - 15h15 - Break
15h15 - 16h00 - The PA as a Manager
Target Audience
Executive Assistants
Personal Assistants
Secretaries
Office Managers
Senior Administrators Administrative Assistants Management Assistants
When/Where/
Accommodation
9.00am - 4.00pm
November 13 - 14, 2017
Marriott Sukhumvit Park
Bangkok, Thailand
9.00am - 4.00pm
November 17 - 18, 2017
Cliftons
Singapore
9.00am - 4.00pm
November 24 - 25, 2017
Cliftons
Hong Kong
Course Fee
(Register by Oct. 27,2017)
Bangkok, Thailand
USD 588/Baht 20,000
Hong Kong & Singapore
USD 647/Baht 22,000
Contact
Sonthaya Chutisacha
Workshop Coordinator
Course Leader
Michele is the owner of Empowered 4 Success - an experienced and a sought after facilitator and trainer specializing in EA, PA and administrative skills. Since 2006 she has had the privilege of working with audiences through training and speaking engagements worldwide.
Michele has over 32 years’ experience in the PA profession and started her company in 2010. She has worked for HSBC Investment Bank (PA/Office Manager to Head of Corporate Finance and Advisory), NUPD Pharmaceuticals (EA to CEO), Edu-Loan (Pty) Ltd (EA to CEO and Chief Governance Officer) and Novartis Pharmaceuticals (EA to the Head of Africa)
She received her certification as a Life Coach and completed training as an NLP Practitioner in 2010 and is became a certified Facilitator, NQF Level 5 in 2016.
Michele is a Director of PAN-SA (Platinum Assistant Network, South Africa), a member of PAFSA, (Professional Association for Secretaries and Administrative Assistants), member of Isipho Bursary Admin (Coaching portfolio), member of Academy of Excellence and served as President of PAFSA 2015/2016.
She has published many articles in the A-Z of PAs and Office Managers magazine, Career Success, InTouch newsletter (PAFSA), Executive Secretary Magazine (UK), EDPA (UK) and African PA Magazine (Kenya) and has been profiled by Exceptional EA (Vancouver).
Michele makes use of every opportunity to share her experiences and knowledge with others who have a want and desire to enhance their personal development and ultimately empower themselves for success.